Ma Pallas Athena R.

I am a highly skilled Guest Support professional with six years of experience in the hospitality industry. Over the course of my career, I have worked in four different locations across the United States, perfecting my ability to deliver exceptional guest experiences. My expertise lies in seamless communication with guests, cleaners, maintenance teams, vendors, and property owners to ensure smooth operations and top-tier service. 🔹 Why Work With Me? ✔ Reliable & Detail-Oriented – I handle everything from guest communication to listing management with precision. ✔ Strong Problem-Solving Skills – I quickly address guest concerns, property issues, and operational challenges. ✔ Tech-Savvy & Adaptable – I am proficient in multiple property management and automation tools to optimize your operations. ✔ Time Management & Multitasking Pro – I efficiently handle multiple properties and tasks simultaneously. 📌 Core Skills & Expertise 📞 Guest Communication & Inquiry Response ⭐ Guest Review Writing & Management 📆 Listing Calendar Management 🏡 Property Owner Coordination 🛠 Troubleshooting Guest Stay Issues 🧹 Cleaning Staff Scheduling & Vendor Management 📑 Invoice Creation & Proposal Preparation 📅 Client Meeting Scheduling 🛠 Platforms & Tools I Use 🔑 Online Travel Agencies (OTA) ✔ Airbnb | Booking.com | VRBO | TripAdvisor | Furnished Finder 🏢 Property Management Systems (PMS) ✔ Lodgify | Bookingsync | Hospitable | Hostfully | Guesty| SuiteOp 💳 Revenue & Online Payment ✔ Stripe | Pricelabs | Wheelhouse 📞 CRM & Communication ✔ HubSpot | Zoom | Gmail | Slack 🗂 Productivity & Collaboration ✔ Google Drive | Notion | Trello | ClickUp | Asana | Dropbox 🔑 Smart Home Systems & Security ✔ Vivint | August | Igloohome | Ring | Arlo | Kwikset | Schlage | Jervis System | Yale Smartlocks 📊 Accounting & Business Tools ✔ QuickBooks | Odoo | Autohost 🚗 Car Rental & Management ✔ Turo | Carsync | Tesla 📢 Let’s Work Together! If you're looking for a dedicated, experienced, and results-driven professional to streamline your guest support and property management needs, let's connect! 📩 Send me a message, and let’s discuss how I can help you!