Hanna Joy C.
Virtual Assistant/ Customer Service/ Quality Assurance Supervisor
Excellent communication and interpersonal skills. Have 5 years Experience in providing excellent customer service. Proven ability to increase customer satisfaction. Ability to multitask. Unwavering commitment to exceeding customer expectations has resulted in improved business-client relationships. Medical Authorization Intake Coordinator for 2 year at Health Insurance company, my job is to assist medical provider to have authorization before they can provide medical assistance to the patient which are members of the said health insurance company. promoted as a Quality Assurance Analyst for a year and a half and got promoted as a Quality Supervisor. Have a great knowledge on Data analysis and on 365 office specifically on excel file and power point presentation.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $5.8k
Billed in all: $26,003$26k
$5.8k in the last 6 months
Across 2 contracts
Earnings, last 30 days
Skill rankings: Top 13% in Data Analysis
Ranked by MRR among everyone on Upwork with the skill.
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