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Alejandro L.

Alejandro L.

Tech Support Specialist

7+ years of experience in Customer Service and Tech Support, where I developed great troubleshooting skills, critical thinking and multi tasking skills. Expert in email support, quite familiar and comfortable in phone support. Great working in teams, strong believer than communication is the key for a efficient team. Always receptive to feedback, recommendations and changes. Goal oriented, positive mindset, hard worker. Great typing skills to an average of 65 WPS. Adept to network and computer technology. I have great schedule flexibility, available for any immediate offer.

🇳🇮Managua, Nicaragua$7/hr95% JSS5.00 (8)Since Apr 2019
GlobeUpwork

Earnings and projects

MRR
$2.2k

Last 6 months ÷ 6

World#20,220 / 412k
🇳🇮Country#83 / 1,207
Revenue, last 30 days
$2.1k

Last 6 months: $13k

World#19,709 / 412k
🇳🇮Country#84 / 1,207
Total earnings
$124k

Billed in all: $130k

World#30,364 / 412k
🇳🇮Country#68 / 1,207
Per project
$14k
World#10,476 / 412k
🇳🇮Country#68 / 1,207
Projects, last 6 months
0
World#209,857 / 412k
🇳🇮Country#515 / 1,207
Projects in all
9
0% fixed100% hourly
World#212,271 / 412k
🇳🇮Country#166 / 1,207

Earnings, last 30 days

$130k+$2.1k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$126k$128k$130kOct 9Oct 24Nov 8

Skill rankings: Top 3% in Translation

Ranked by MRR among everyone on Upwork with the skill.

  1. #56Chat & Messaging Software924 freelancers · 🇳🇮 #3Top 6%
  2. #63Technical Translation1,379 freelancers · 🇳🇮 #1Top 5%
  3. #92Spanish to English Translation1,930 freelancers · 🇳🇮 #5Top 5%
  4. #111Troubleshooting1,460 freelancers · 🇳🇮 #3Top 8%
  5. #118English to Spanish Translation2,468 freelancers · 🇳🇮 #7Top 5%
  6. #208Product Management2,632 freelancers · 🇳🇮 #1Top 8%
  7. #248Team Management3,136 freelancers · 🇳🇮 #2Top 8%
  8. #263Quality Assurance4,093 freelancers · 🇳🇮 #2Top 6%