Nanoah M.
Customer Service Specialist for Health Insurance Providers
Hi! I’m a dedicated and reliable Appointment Setter with extensive experience scheduling Annual Health Assessments, Mammograms, and other medical appointments for insurance members. I’ve worked with well-known insurance providers, ensuring seamless appointment bookings for their clients. I pride myself on delivering exceptional customer service and maintaining strong professional relationships with clients. Whether you're looking for someone to handle voice or non-voice tasks, I’m equipped to manage both with the utmost professionalism. What I Offer: - Appointment Setting: Scheduling annual health assessments, mammograms, retinal exams, bone density screening, and more. - Customer Support: Providing clear, friendly, and efficient communication for insurance members. - Technical Skills: Proficient in Microsoft Office Suite and other office tools. - Communication: Fluent in English, with strong written and verbal communication skills. - Reliability: Excellent team leadership skills, problem-solving abilities, and the ability to work under pressure to meet deadlines. My Equipment: - Windows 10 laptop with reliable software. - PLDT Home Fiber (200mbps) for fast and consistent internet. - Back-up Internet: Smart Prepaid to ensure no disruptions. - Back-up generator that could last 10-12 hours in case of power interruptions Core Strengths: - Fast-paced work style and adaptable to varying workloads. - Honest, trustworthy, responsible, and respectful in all professional interactions. - Able to efficiently handle multiple tasks and remain focused under pressure. If you’re looking for a dedicated professional to help streamline your appointment scheduling or provide top-tier customer service, I would love to connect and help you achieve your goals! Let’s work together to keep your operations running smoothly!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $16k
Billed in all: $194,449$194k
$16k in the last 6 months
Across 19 contracts
Earnings, last 30 days
Skill rankings: Top 3% in File Management
Ranked by MRR among everyone on Upwork with the skill.
- #69File Management2,593 freelancers · 🇵🇭 #30Top 3%🇵🇭#30 of 1,207
- #83Order Tracking2,668 freelancers · 🇵🇭 #56Top 3%🇵🇭#56 of 1,731
- #90Order Processing2,648 freelancers · 🇵🇭 #54Top 3%🇵🇭#54 of 1,622
- #139Customer Experience2,788 freelancers · 🇵🇭 #40Top 5%🇵🇭#40 of 1,061
- #197Phone Support5,089 freelancers · 🇵🇭 #103Top 4%🇵🇭#103 of 2,568
- #231Communications7,670 freelancers · 🇵🇭 #50Top 3%🇵🇭#50 of 2,320
- #370Online Chat Support11,527 freelancers · 🇵🇭 #186Top 3%🇵🇭#186 of 6,896
- #412Email Communication14,123 freelancers · 🇵🇭 #175Top 3%🇵🇭#175 of 6,862