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Nanoah M.
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Nanoah M.

Customer Service Specialist for Health Insurance Providers

Hi! I’m a dedicated and reliable Appointment Setter with extensive experience scheduling Annual Health Assessments, Mammograms, and other medical appointments for insurance members. I’ve worked with well-known insurance providers, ensuring seamless appointment bookings for their clients. I pride myself on delivering exceptional customer service and maintaining strong professional relationships with clients. Whether you're looking for someone to handle voice or non-voice tasks, I’m equipped to manage both with the utmost professionalism. What I Offer: - Appointment Setting: Scheduling annual health assessments, mammograms, retinal exams, bone density screening, and more. - Customer Support: Providing clear, friendly, and efficient communication for insurance members. - Technical Skills: Proficient in Microsoft Office Suite and other office tools. - Communication: Fluent in English, with strong written and verbal communication skills. - Reliability: Excellent team leadership skills, problem-solving abilities, and the ability to work under pressure to meet deadlines. My Equipment: - Windows 10 laptop with reliable software. - PLDT Home Fiber (200mbps) for fast and consistent internet. - Back-up Internet: Smart Prepaid to ensure no disruptions. - Back-up generator that could last 10-12 hours in case of power interruptions Core Strengths: - Fast-paced work style and adaptable to varying workloads. - Honest, trustworthy, responsible, and respectful in all professional interactions. - Able to efficiently handle multiple tasks and remain focused under pressure. If you’re looking for a dedicated professional to help streamline your appointment scheduling or provide top-tier customer service, I would love to connect and help you achieve your goals! Let’s work together to keep your operations running smoothly!

🇵🇭Davao City, Philippines$20/hr100% JSS5.00 (10)Since Apr 2019

Earnings and projects

MRR
$2.6k

Last 6 months ÷ 6

World#15,835 / 412k
🇵🇭Country#1,284 / 56.3k
Revenue, last 30 days
$2.8k

Last 6 months: $16k

World#13,779 / 412k
🇵🇭Country#1,103 / 56.3k
Total earnings
$185k

Billed in all: $194k

World#17,301 / 412k
🇵🇭Country#1,507 / 56.3k
Per project
$18k

$16k in the last 6 months

World#6,736 / 412k
🇵🇭Country#1,355 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
10

Across 19 contracts

21% fixed79% hourly
World#201,797 / 412k
🇵🇭Country#17,209 / 56.3k

Earnings, last 30 days

$194k+$2.8k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$190k$192k$194k$196kOct 8Oct 23Nov 7

Skill rankings: Top 3% in File Management

Ranked by MRR among everyone on Upwork with the skill.

  1. #69File Management2,593 freelancers · 🇵🇭 #30Top 3%
  2. #83Order Tracking2,668 freelancers · 🇵🇭 #56Top 3%
  3. #90Order Processing2,648 freelancers · 🇵🇭 #54Top 3%
  4. #139Customer Experience2,788 freelancers · 🇵🇭 #40Top 5%
  5. #197Phone Support5,089 freelancers · 🇵🇭 #103Top 4%
  6. #231Communications7,670 freelancers · 🇵🇭 #50Top 3%
  7. #370Online Chat Support11,527 freelancers · 🇵🇭 #186Top 3%
  8. #412Email Communication14,123 freelancers · 🇵🇭 #175Top 3%