Lauren P.

Experienced and dependable professional with a strong background in medical coding, insurance, medical billing, customer service, and high-volume phone support. Skilled in handling insurance claims, verifying benefits and eligibility, processing and reviewing billing information, resolving account issues, and communicating effectively with patients, customers, insurance companies, and healthcare professionals. Known for strong attention to detail, excellent communication skills, problem-solving abilities, and the ability to manage multiple priorities while maintaining accuracy and professionalism. Experienced working with confidential information, navigating healthcare and insurance systems, documenting interactions, and providing exceptional customer service. Adaptable and quick to learn new software, processes, and technology. Brings a strong work ethic, reliability, and extensive experience in both healthcare administration and customer-facing roles, with the ability to work independently or as part of a team.