Pablo P.

Top Rated Plus IT Support Professional with 11,800+ hours of Upwork experience and 100% Job Success. I specialize in enterprise application and technical support, with extensive experience in Warehouse Management Systems, integrations, troubleshooting, and business-critical applications. Currently, I provide implementation and ongoing operations support for Sphere WMS customers, primarily in the USA and Mexico, covering the full warehouse management lifecycle — Receiving, Storage, Shipping, Billing, and integrations with external platforms. I work at both the functional and technical levels, including backend troubleshooting and system analysis. My broader enterprise experience includes SAP and JD Edwards EnterpriseOne, from both technical and functional perspectives, as well as Linux, databases, infrastructure, and application troubleshooting. I am experienced in working directly with customers, investigating complex technical issues, coordinating with development and infrastructure teams, and supporting systems throughout their operational lifecycle. Fluent in English and Spanish | Portuguese (conversational) | German (basic).