Katrina S.

Hi, I'm Kat. I’m a B2B Cold Caller, Appointment Setter, and Outbound Sales Professional with 12+ years of experience in sales, telemarketing, customer service, and team leadership, including 10+ years focused on outbound sales and cold calling. I’ve worked with US, Canadian, and UK accounts, handling high-volume outbound calls, connecting with prospects and decision-makers, qualifying leads, handling objections, and setting appointments. I understand that successful cold calling is more than simply making calls—it’s about having meaningful conversations, identifying the right opportunities, and creating enough interest for the prospect to take the next step. My core areas of expertise include: • B2B Cold Calling & Outbound Sales • Appointment Setting & Lead Qualification • Prospecting & Lead Generation • Decision-Maker Outreach • Objection Handling & Sales Conversations • Follow-ups & Lead Nurturing • CRM & Sales Pipeline Management • Customer Service & Client Communication In addition to my sales background, I have experience in team leadership and operations management. I currently oversee business operations, including coordinating day-to-day activities, managing processes, communicating with suppliers and clients, and keeping operations organized and moving efficiently. This experience has strengthened my ability to take ownership, manage priorities, solve problems, and work independently. I’ve also supervised and coached outbound sales agents, set performance targets, monitored results, and provided feedback to improve team performance. I’m comfortable working with structured sales processes, scripts, CRMs, dialers, and performance-based targets. I have experience with Salesforce and GoHighLevel and can quickly adapt to new systems and processes. If you’re looking for someone who can consistently make calls, have professional conversations with prospects, qualify opportunities, and book quality appointments—while taking ownership of the work, I’d be happy to discuss how I can contribute to your sales team.