Carl T.

I help UK and international SMEs find the money leaking out of their operations — and I quantify it in pounds, not vague recommendations. The average small business loses tens of thousands a year to operational waste it can't see: quotes that never get followed up, staff hours that don't get used, supplier invoices nobody questioned, processes that quietly break and cost money every week. It rarely shows on the P&L. My job is to find it, measure it, and hand you a clear plan for fixing it. I've spent nearly twenty years finding and fixing operational waste across defence, automotive, manufacturing, Logistics, education and the nuclear sector — I've held senior positions at major manufacturing companies and have been a freelance management consultant for several years. The structured methods that save large enterprises millions rarely reach smaller businesses. Through my consultancy, Flow Efficiency, closing that gap is exactly what I do. I am essentially bringing the same logic to SMEs for their benefit, at a reduced cost. My work is built on proven operational frameworks — LEAN, Six Sigma, McKinsey-style consulting practices and structured problem solving, Theory of Constraints and Value Stream Mapping — adapted for the reality of an SME, where the theory has always been sound but the delivery has been inaccessible due to cost and complexity. I can cover virtually every type of SME business. What I deliver: • Operational efficiency diagnostics — a structured review of your operation with every finding quantified • One-week Sprint Audits — Assumes you have identified the issue first, I then provide a focused deep dive into the specific problem area, analyse it and help you fix it • Standard Operating Procedures (SOPs) written in plain English your team can follow from day one • Process redesign and mapping — broken/missing processes rebuilt end to end • Value Stream Mapping — current-state and future-state maps with a sequenced improvement plan. This is where I find the waste in your processes and help you cut costs and efficiency losses • KPI dashboards — the 8–12 numbers an owner should watch every week • Sales process redesign, credit control systems, supplier and cost audits, and time-in-motion studies Every engagement produces a tangible deliverable — a rebuilt process, a documented system, a quantified findings report — not a slide deck of opinions. You receive something you can use and I help you implement it If you already know the area you want fixed, look at my project listings below — each is scoped, fixed-price and delivered in a defined timeframe. If you're not sure where the waste is, message me and we'll hop on a quick no-obligations call to find out where you need support. I'm a plain-talking, data-driven, logical guy who tells it like it is and uses data to outline my findings and recommendations. I aim to give you one thing - Just a clear answer: here's where you're losing money, here's how much, and here's what to do about it. Simple. I look forward to working with you! Carl