Benjui A.
Customer Success Manager | VoiP engineer | SaaS Account Manager
Hey there! I’m an Account Manager with 9 years of experience working across tech and customer-facing roles. I’m big on building strong client relationships while making sure everything runs smoothly behind the scenes. I started my career in tech support and VoIP, working with platforms like Zoom Phone, Vonage, Intermedia, and 3CX. That hands-on experience helps me understand both the business and technical sides of every project. I’ve also worked with tools like Freshdesk, ConnectWise, Keap, and ServiceTitan, so adapting to new software or workflows comes naturally. I’m fluent in English and Spanish, and I always aim to make communication clear and easy for everyone involved. If you’re looking for someone who combines technical know-how with a people-first approach, I’m your person. Let’s make things happen.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $1.9k
Billed in all: $47,730$48k
$963 in the last 6 months
Across 8 contracts
Earnings, last 30 days
Skill rankings: Top 19% in English
Ranked by MRR among everyone on Upwork with the skill.
- #48VoIP Software176 freelancers · 🇳🇮 #1Top 27%🇳🇮#1 of 1
- #156AI Product Management540 freelancers · 🇳🇮 #1Top 29%🇳🇮#1 of 1
- #242Castilian Spanish1,275 freelancers · 🇳🇮 #5Top 19%🇳🇮#5 of 22
- #467Customer Onboarding1,245 freelancers · 🇳🇮 #5Top 38%🇳🇮#5 of 13
- #546Freshdesk1,321 freelancers · 🇳🇮 #2Top 41%🇳🇮#2 of 6
- #640Tech & IT2,238 freelancers · 🇳🇮 #11Top 29%🇳🇮#11 of 30
- #687Computer Skills2,550 freelancers · 🇳🇮 #5Top 27%🇳🇮#5 of 17
- #706Product Knowledge2,128 freelancers · 🇳🇮 #9Top 33%🇳🇮#9 of 22