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Lungelihle 'Oakleigh' M.

Lungelihle 'Oakleigh' M.

Customer Service, Administration ,Virtual Assistant,

I've worked for a Debt Collections Agency both as an Administration clerk and a registered call center agent. My roles as an Admin clerk included assisting with and resolving account queries, logging of payments. Call Center agent was as and when the need arose. I learnt vital listening and tactful communication skills and I enjoyed great satisfaction when I was able to assist a client. Currently I work in the Transport field - camera monitoring and investigation which I quite enjoy as I am very observant and give attention to detail. this work appeals to the " CSI " in me. I enjoy working people , learning and improving myself daily.

🇿🇦Durban, South Africa$15/hr70% JSS5.00 (7)Since Apr 2019

Earnings and projects

MRR
$591

Last 6 months ÷ 6

World#70,943 / 412k
🇿🇦Country#397 / 2,548
Revenue, last 30 days
$975

Last 6 months: $3.5k

World#43,580 / 412k
🇿🇦Country#250 / 2,548
Total earnings
$22k

Billed in all: $24k

World#132,733 / 412k
🇿🇦Country#711 / 2,548
Per project
$2.8k

$709 in the last 6 months

World#59,413 / 412k
🇿🇦Country#314 / 2,548
Projects, last 6 months
5

Across 6 contracts

67% fixed33% hourly
World#41,746 / 412k
🇿🇦Country#139 / 2,548
Projects in all
8

Across 10 contracts

50% fixed50% hourly
World#223,562 / 412k
🇿🇦Country#1,177 / 2,548

Earnings, last 30 days

$23.8k+$975 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$22.5k$23.0k$23.5k$24.0kOct 9Oct 24Nov 8

Skill rankings: Top 16% in Observational Data Analysis

Ranked by MRR among everyone on Upwork with the skill.

  1. #10Observational Data Analysis61 freelancers · 🇿🇦 #1Top 16%
  2. #24Providing Information to Callers101 freelancers · 🇿🇦 #2Top 24%
  3. #340Call Center Management1,271 freelancers · 🇿🇦 #2Top 27%
  4. #530Computer Skills2,550 freelancers · 🇿🇦 #5Top 21%
  5. #2,923Microsoft Office15,119 freelancers · 🇿🇦 #23Top 19%