Alejandro A.

+10 Senior CRM & Sale

Alejandro Andrade ( Mountain Time ) - ROATÁN Bilingual Customer Support | Sales | Appointment Setting | Telemarketing Spanish & English | Remote Professional Bilingual (Spanish/English) customer service and sales professional with over 8 years of experience in customer support, telemarketing, appointment setting, and lead generation. Proven ability to communicate effectively via phone, email, and chat while delivering outstanding customer experiences. Detail-oriented, dependable, and a fast learner with experience working independently in remote environments. Proficient with CRM systems, Excel, and various business software platforms. Known for strong attendance, excellent communication skills, and collaborating effectively with long-term remote teams. Core Skills * Bilingual Communication (English & Spanish) * Customer Support (Phone, Chat & Email) * Appointment Setting * Telemarketing & Sales * Lead Generation & Qualification * Customer Relationship Management (CRM) * Microsoft Excel * Data Entry & Administrative Support * Problem Solving * Team Collaboration * Fast Learner * Software Adaptability * Time Management * Remote Work