Luckylidia J.

🏆 TOP RATED PLUS | 6+ YEARS EXPERIENCE | CERTIFIED GoHighLevel, Mindbody, Vagaro & Jane App SPECIALIST Disconnected systems, missed bookings, inconsistent follow-ups and manual processes cost wellness businesses time, revenue and valuable client relationships. I specialize in CRM implementation, business automation and operational optimization for health, wellness, fitness and service-based businesses. With 6+ years of hands-on experience, I help businesses connect their systems, streamline daily operations and build automated customer journeys that improve lead conversion, booking management, client engagement and retention. HOW I SUPPORT YOUR BUSINESS ⚙️ CRM IMPLEMENTATION & OPTIMIZATION - GoHighLevel, Mindbody, Vagaro and Jane App setup and configuration. - CRM migration, database cleanup and management. - Booking, membership, pipeline and client management setup. - Existing system audits, troubleshooting and optimization. 🔄 BUSINESS AUTOMATION & INTEGRATIONS - Lead capture, follow-up and nurturing workflows. - Appointment booking, confirmations and reminders. - Client onboarding and membership automation. - Email and SMS marketing automation. - Zapier, Make and third-party platform integrations. - API integrations and workflow automation. 📈 CUSTOMER JOURNEY & OPERATIONAL OPTIMIZATION - Customer journey mapping and optimization. - Membership engagement and retention campaigns. - Rebooking and customer reactivation workflows. - Customer segmentation and communication systems. - Operational reporting and process improvement. INDUSTRIES I SUPPORT Yoga and Pilates studios | Gyms and fitness centers | Med spas | Beauty clinics | Healthcare practices | Wellness businesses | Coaches | Service-based businesses. PLATFORMS & TECHNOLOGIES GoHighLevel | Mindbody | Vagaro | Jane App | Momence | Arketa | HubSpot | Attentive | Zapier | Make WHY WORK WITH ME? I combine technical expertise with an understanding of business operations and customer lifecycle management. My approach goes beyond setting up software. I assess your existing processes, identify operational gaps and implement practical systems aligned with your business goals. Whether you need a new CRM implementation, an existing system optimized, multiple platforms connected or manual processes automated, I bring the experience to get your operations running more efficiently. Let's discuss your business requirements and build systems that support your growth.