Heather W.

I'm a Computer Science major with 15+ years of experience in software testing, and almost 5 years in software engineering. I've worked mainly in Business Intelligence (BI), Artificial Intelligence (AI), eLearning, and eCommerce. ✓ Web and mobile app tester (Windows, iOS, Android, and MacOS) ✓ Excellent bug finder with a good eye for details, receiving awards and bonuses ✓ Good understanding of Software Development/Test Life Cycles (SDLC/STLC) ✓ Manual, exploratory, usability (UI/UX), new feature, regression, and API testing ✓ AI experience, testing Smart features and performing AI prompt testing of LLMs ✓ Basic Cyber Security application testing as per OWASP Top Ten ✓ Document bugs clearly with annotated screen captures and videos, providing suggestions ✓ Good feedback on design documents and Figma designs, finding issues early ✓ Experienced at creating test plans and test cases, and with test management software ✓ Extensive experience in software testing, including managing beta tests ✓ Quick learner easily learning new skills, software packages, and languages ✓ Very good investigation, troubleshooting, and problem solving skills ✓ Process oriented, recommending helpful process improvements ✓ Good customer service and support skills ✓ Good organizational, communication, and project management skills ✓ Avid online board gamer with keen interest in testing games ✓ Bachelor of Science Honours (BScH) in Computer Science