Patricia L.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

With 16+ years of professional experience, I help businesses streamline operations, strengthen client relationships, and build high-performing teams. My experience spans Operations Management, Account Management, Customer Success, Employee Engagement, Recruitment, and Executive Support across startups, staffing firms, and enterprise organizations. Throughout my career, I've partnered with clients across the United States, the United Kingdom, and Australia, providing operational support, managing client relationships, improving business processes, and delivering exceptional customer experiences in remote environments. Here's how I can help: ✔ Operations Management & Process Improvement ✔ Account & Client Management ✔ Customer Success & Client Retention ✔ Employee Engagement & Team Support ✔ Recruitment, Onboarding & Offboarding ✔ Performance Management & Employee Relations ✔ Executive & Administrative Support ✔ Project Coordination ✔ SOP Development & Process Documentation ✔ Payroll Administration & Reporting ✔ Customer Support (Phone, Email & Chat) Tools & Platforms • ClickUp • Asana • Trello • Jira • Monday(.)com • Salesforce • SAP • Bullhorn • BambooHR • Paycom • Cognito • Google Workspace • Microsoft Office • ChatGPT • Copilot • DocuSign • PandaDoc • Mailchimp I've had the opportunity to work with global organizations, where I managed client accounts, supported remote teams, led recruitment and onboarding, improved operational workflows, and drove employee engagement initiatives that enhanced team performance and client satisfaction. I pride myself on being proactive, highly organized, and solutions-driven. Whether you need someone to manage operations, support your clients and employees, coordinate projects, or improve internal processes, I'm committed to delivering reliable results while helping your business grow. If you're looking for a reliable partner who takes ownership, communicates proactively, and delivers results, I'd be happy to discuss how I can support your business.