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Shamil S.

Shamil S.

Expert Customer Service Agent

Hi there! I’m a highly motivated and outgoing professional with proven expertise in transportation dispatch and customer service support. I thrive in fast-paced environments, keeping things organized and running smoothly while ensuring every customer feels heard, understood, and satisfied. With years of hands-on experience in logistics coordination and client-facing roles, I’ve developed excellent interpersonal skills—including the ability to stay calm under pressure, empathize with customers, and resolve issues with professionalism and care. I genuinely enjoy working with people and building lasting relationships. One of my greatest strengths is my determination. I don’t give up easily—when I commit to something, I see it through. I keep my eyes on the prize and maintain a positive attitude, even when faced with challenges. Whether it’s tracking down a last-minute carrier or turning an upset customer into a loyal one, I bring energy, focus, and heart into everything I do. If you're looking for someone reliable, resourceful, and genuinely passionate about helping people—let’s connect. I’d love to be part of your team.

🇵🇭Batangas, Philippines$10/hr90% JSS5.00 (2)Since Apr 2019

Earnings and projects

MRR
$1.5k

Last 6 months ÷ 6

World#32,430 / 412k
🇵🇭Country#4,809 / 56.3k
Revenue, last 30 days
$1.7k

Last 6 months: $8.9k

World#26,554 / 412k
🇵🇭Country#3,915 / 56.3k
Total earnings
$87k

Billed in all: $90k

World#45,495 / 412k
🇵🇭Country#6,249 / 56.3k
Per project
$44k

$8.9k in the last 6 months

World#1,284 / 412k
🇵🇭Country#130 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,095 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
2

Across 4 contracts

0% fixed100% hourly
World#328,889 / 412k
🇵🇭Country#36,738 / 56.3k

Earnings, last 30 days

$90.1k+$1.7k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$88k$89k$90k$91kOct 9Oct 24Nov 8

Skill rankings: Top 7% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

  1. #644Phone Support5,089 freelancers · 🇵🇭 #326Top 13%
  2. #3,595Data Entry53,630 freelancers · 🇵🇭 #1,681Top 7%