Angelica A.

Appointment Setter II Executive Assistant II Customer Service Expert

I’m excited about many things we’ll be working on soon! I have the drive for an EXCEPTIONAL CUSTOMER SERVICE with 7 years of experience to back my strengths as a CUSTOMER SERVICE ASSOCIATE, APPOINTMENT SETTER, REAL ESTATE VA, and PERSONAL ASSISTANT. I started my career in 2014, assisting customers via phone, email, and LiveChat which developed my proficiency with various CRM and customer service tools such as Salesforce, CallTools, Five9, Ring.Io, REI Simple, Craigslist, Zillow, etc. Aside from cold calling, phone support, and appointment-setting experiences, I have also performed administrative tasks for several clients, honing my multitasking skills even more, guaranteeing great results even with minimal supervision.