Angelica R.

Hi, I’m Angelica, a seasoned support professional with over a decade of experience across customer service, logistics coordination, healthcare scheduling, and e-commerce operations. I’ve worked as a chat and email agent for 7 years, including roles as a Quality Analyst and Team Lead, and later transitioned into virtual assistance, Amazon FBA sourcing, and CSR roles for both Amazon and Walmart. In addition to customer support, I’ve worked as a product lister, handling manual sourcing and listing optimization for online stores. I also bring two years of logistics coordination experience and have supported healthcare teams as a scheduler and assistant representative for nurses and anesthesiologists. My background includes lead development, calendar management, and precise documentation—making me a reliable asset for fast-paced, detail-oriented environments. I’m currently seeking opportunities where I can contribute my skills in: - 💬 Email/Chat Support & CSR - 🛒 Product Listing & E-Commerce Support - 📦 Logistics & Dropshipping Assistance - 🩺 Healthcare Scheduling & Admin Support - 🧠 Lead Generation & Virtual Assistance If you’re looking for someone who’s adaptable, organized, and committed to delivering excellent service, I’d love to connect. I’m available for full-time, part-time, or project-based roles. Thank you for your time and consideration!