Elvie P.

Hi! I’m Elvie, an experienced ECommerce Virtual Assistant specializing in Shopify, multi-channel store management, customer support, order processing, product management, inventory management, and dropshipping. I help online store owners manage their daily operations, stay organized, and provide excellent customer service. I have hands-on experience supporting US and UK-based eCommerce businesses and working with platforms and marketplaces including Shopify, Walmart, Wayfair, Macy’s, Best Buy, Michaels, Overstock, Oriental Trading, Kroger, Kohl’s, JCPenney, Target, Amazon, and more. What I Can Help With ✅ Shopify & ECommerce Management – Product listings, product updates, collections, order processing, fulfillment, and store administration. ✅ Order & Dropshipping Management – Order fulfillment, supplier coordination, tracking, shipping follow-ups, returns, refunds, and replacement orders. ✅ Customer Support – Email and ticket management using Reamaze, Freshdesk, and Commslayer, including order inquiries, complaints, returns, refunds, and customer follow-ups. ✅ Product & Inventory Management – Product uploads, inventory updates, stock monitoring, data entry, and listing maintenance. Why Work With Me? ✔️ Reliable and detail-oriented ✔️ Clear and professional communication ✔️ Organized and consistent ✔️ Experienced with multiple eCommerce platforms and marketplaces ✔️ Experienced with helpdesk and customer support systems ✔️ Quick to learn new tools and workflows ✔️ Focused on accuracy and customer satisfaction Tools & Platforms Shopify | Reamaze | Freshdesk | Commslayer | Walmart | Wayfair | Amazon | eBay | Target | JCPenney | Michaels | Macy’s | Best Buy | Overstock | Kohl’s | Kroger | Oriental Trading My goal is to provide reliable eCommerce support that saves you time and keeps your store operations running smoothly. If you're looking for an ECommerce VA, Shopify VA, Customer Support VA, or Order Management VA, I’d be happy to help. Send me a message and let’s discuss how I can support your business.