Ma Anne Lorraine V.

Hi! My name is Lorraine Vallejo, and thank you for checking my profile! I have seven years of experience in the BPO industry as a Customer Service Representative, supporting various US-based accounts such as a flower delivery service, a sports brand, Instacart, an in-house background check account, BarkBox US, Turo car sharing, Shopify, Amazon, and ezCater. I am a person of integrity, dedication, and strong work ethic. Whenever I make a commitment, I always follow through. My background includes email, chat, and voice support, and I am very open to training for any additional skills required for the role. I am a fast learner and can easily master new tools and processes within a short period of time. I am also familiar with the following tools and platforms: Salesforce Demandware ServiceHub Microsoft Word Zendesk Kustomer Ujet Dunlop Guru Admin Client Portal Genesys Liberty Shopify Amazon If you’re looking for a reliable, committed, and results-driven customer support partner, I’d love to help. Let’s work together to deliver excellent service to your customers. If any of the above sounds interesting and you think it would be a potential fit to work together, send me an invitation to connect and let’s talk! Cheers, Raine V.