Michael Angelo L.

✅ I am a results-driven Quality Assurance professional with a proven ability to analyze and improve processes, evaluate performance, and maintain high standards. At OfficePartners360, I developed call evaluation strategies and conducted weekly calibrations, improving team alignment and performance. At Koscom Inc., I audited over 7,000 calls and provided actionable insights to enhance technician efficiency. My strengths include attention to detail, problem-solving, and collaboration, supported by a commitment to delivering quality results. ✅No matter the task, I am always willing to learn and explore new things, I start as soon as I receive. Communication is key, so let's keep in touch!