Ali H.
Logistics & Truck Dispatch | Customer Support Expert | AI Automation
★ ★ ★100% Job Success - 35+ Successful Dispatch & Customer Support Projects ★ ★ ★ Detail-oriented and client-focused Customer Support and Logistics Specialist with over 4 years of experience in delivering high-quality support on Shopify with Reamaze/Gorgias, Tiktok shop order management, Veeqo inventory and shipping managemnt, NEMT dispatch, Truck Dispatch, Freight Coordination, and CRM management. I’ve successfully completed 29+ freelance contracts on Upwork with a 100% Job Success Score and over 1,600 hours logged. I specialize in customer success, freight and truck dispatch, NEMT (Non Emergency Medical Transport), telemarketing, and CRM implementations. My strong communication, critical thinking, and project management skills have helped me build lasting relationships with clients and consistently exceed expectations. Whether it’s resolving complex billing issues, managing client onboarding, or handling logistics, I bring proven results and a professional approach to every project.