Atul R.

Hello, and welcome to my profile! I am a Certified CRM Administrator with 𝐦𝐨𝐫𝐞 𝐭𝐡𝐚𝐧 𝟔 𝐲𝐞𝐚𝐫𝐬 𝐨𝐟 𝐞𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 in providing comprehensive admin services for 𝐒𝐚𝐥𝐞𝐬𝐟𝐨𝐫𝐜𝐞, 𝐏𝐚𝐫𝐝𝐨𝐭 𝐚𝐧𝐝 𝐙𝐨𝐡𝐨 . I specialize in CRM management, optimization, and automation, helping businesses streamline operations and enhance customer relationships. 𝗪𝗢𝗥𝗗𝗣𝗥𝗘𝗦𝗦 In addition to my CRM expertise, I am proficient in WordPress development, having successfully built websites of varying complexity. My experience spans over 6 years as a freelancer, delivering custom WordPress themes and plugins, as well as optimizing eCommerce websites with WooCommerce. I am well-versed in: -Full-functionality WordPress theme development with WooCommerce support -Custom WordPress plugin development -PSD to WordPress conversion -Theme customization for all kinds of WordPress themes -Building 100% responsive websites 𝗦𝗔𝗟𝗘𝗦𝗙𝗢𝗥𝗖𝗘 𝗔𝗡𝗗 𝗣𝗔𝗥𝗗𝗢𝗧 With more than 5 years of experience as a Salesforce Developer and Administrator, I have developed deep expertise in creating and managing Salesforce environments. My skills include: report and dashboard creation, workflow automation with Process Builder and Flow, development in LWC (Lightning Web Components), Apex, Visualforce, and Trigger, custom solution to enhance business process and user engagement, Pardot Expertise. As a Salesforce/Pardot expert, I have worked with more than 20 different Pardot instances successfully customized and integrated to each client's unique needs. My expertise includes: -Track email activity and engagement metrics -Lead generation through web forms and reporting -Advanced lead analytics, including YouTube analytics and lead scoring -Creating reports on lead categorization and creating notifications for the sales teams 𝗭𝗢𝗛𝗢 I am also highly skilled in Zoho CRM and its related tools, having extensive experience in managing and customizing Zoho solutions for various organizations. My specialties include the following: -Zoho CRM, Zoho Developer, and Zoho Admin -Zoho Desk, People, Projects, and Reports & Dashboards -Zoho Recruit, Books, Invoice, Inventory, Social, and Sales Whether you require advanced automation, customized workflows, or a robust CRM solution, I bring expertise and a results-driven approach to all my projects. With a passion for helping clients optimize their CRM systems and build friendly websites, I am confident to deliver high-quality solutions aligned with your business needs. Let's connect and discuss how you can achieve your goals.