Eng. Maged M.Private profile: Upwork shows its earnings only to signed-in members, so we check it every few weeks, not daily. MRR here is a rough estimate (Upwork's six-month earnings ÷ months active). Last read Nov 5, 2026.

Title Senior Network & Systems Engineer | Emergency IT Support & Troubleshooting Overview If your network is unstable, servers are failing, backups are broken, or users can’t work — I fix it fast. I am a Senior Network & Systems Engineer with 15+ years of hands-on experience supporting business-critical IT environments. I specialize in troubleshooting, stabilizing, and securing on-prem and hybrid infrastructures for small and medium businesses. I have worked in mission-critical environments where downtime, data loss, or security incidents were not acceptable. My focus is always root-cause analysis, fast recovery, and preventing the issue from happening again. I do not upsell unnecessary solutions. I fix what is broken. What I Do Best 🔹 Network Troubleshooting LAN / WAN connectivity issues VLAN, STP, routing & switching problems VPN (IPsec / GRE) failures Firewall and DMZ misconfigurations 🔹 Windows Server & Active Directory AD, DNS, DHCP issues Server performance and stability problems Group Policy troubleshooting Domain cleanup and health checks 🔹 Backup & Disaster Recovery Backup failures (Veeam, Acronis, Commvault) Backup architecture review Single point of failure identification Data recovery and DR readiness 🔹 Security & Risk Fixes Infrastructure security gaps Email system vulnerabilities Certificate & PKI issues Practical hardening recommendations Proven Results Saved USD 300,000 annually by redesigning and internalizing enterprise systems Restored and stabilized networks reaching 99% availability Prevented critical security incidents through early vulnerability detection Reduced downtime and manual work using automation Tools & Technologies Cisco | Windows Server | Active Directory | VMware | Hyper-V | VPNs | Firewalls | PowerShell | Python | Backup & DR systems How I Work Fast diagnosis Clear explanation (no jargon if you don’t want it) Fix first, optimize later Honest recommendations Availability Remote support Flexible hours Short-term or long-term