Giselle V.

Health Advocate

Responsive Health Advocate with demonstrated experience to provide outreach and support services to community residents. Establishes trusting relationships with patients and families while offering education, assessment and social support to manage health conditions. Works closely with medical providers to support comprehensive and coordinated care while facilitating ongoing follow-up and goal setting with patients and families. Seasoned Customer Service professional focused on helping consumers best utilize health, vision, dental and life insurance policies. Balances customer needs with company targets and maintains high productivity levels. Fluent in Spanish and in English.