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George N.

George N.

Hospitality Operations Management

I'm a Guest Experience & Operations Manager with 8+ years of experience across hospitality, short-term rentals, and property management. I specialize in guest experience, operations management, team leadership, process improvement, and AI-powered automation. I've managed remote teams, supported multi-property portfolios, coordinated cleaners and contractors, handled escalations, and built systems that make hospitality operations more efficient and scalable. My strengths include: Guest Experience & Hospitality Operations Short-Term Rental & Property Management Team & Vendor Management SOPs, Workflows & Process Improvement Quality Assurance & Operational Oversight AI & Automation for Hospitality I combine hands-on hospitality experience with strong operational and technical problem-solving skills to help businesses run smoother, scale effectively, and deliver better guest experiences.

🇿🇦Bethulie, South Africa$25/hr100% JSS4.50 (1)Since May 2019

Earnings and projects

MRR
$58

Last 6 months ÷ 6

World#147,588 / 412k
🇿🇦Country#851 / 2,548
Revenue, last 30 days
$0

Last 6 months: $349

Total earnings
$81k

Billed in all: $85k

World#49,327 / 412k
🇿🇦Country#240 / 2,548
Per project
$20k

$349 in the last 6 months

World#5,892 / 412k
🇿🇦Country#30 / 2,548
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇿🇦Country#683 / 2,548
Projects in all
4

Across 8 contracts

13% fixed87% hourly
World#283,741 / 412k
🇿🇦Country#1,606 / 2,548

Earnings, last 30 days

$84.7kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$83k$84k$85k$86kOct 8Oct 23Nov 7

Skill rankings: Top 36% in Travel & Hospitality

Ranked by MRR among everyone on Upwork with the skill.

  1. #15Lodgify21 freelancers · 🇿🇦 #1Top 71%
  2. #90Kartra222 freelancers · 🇿🇦 #1Top 41%
  3. #272Customer Acquisition639 freelancers · 🇿🇦 #6Top 43%
  4. #445Travel & Hospitality1,231 freelancers · 🇿🇦 #8Top 36%
  5. #461Sales Strategy1,043 freelancers · 🇿🇦 #7Top 44%
  6. #990Property Management2,036 freelancers · 🇿🇦 #7Top 49%
  7. #2,007Xero4,044 freelancers · 🇿🇦 #17Top 50%
  8. #2,109Real Estate4,691 freelancers · 🇿🇦 #9Top 45%