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Vincent Ryan V.
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Vincent Ryan V.

Customer Service Manager | Executive Assistant | Operations Manager

Outstanding Project Manager who can also function as Operations Manager & Executive Virtual Assistant with over 6 years of experience with small to large corporations driving businesses to success. I have worked with noteworthy clients and organizations such as the following: ✅SheerID - world's leading digital verification platform ✅Guest-tek - largest High-Speed Internet provider to the global hospitality industry ✅Conectys - leading BPO specializing in content moderation & customer experience ✅AT&T - Fortune 500 Company Recognised operations manager for handling group of Customer Service Representatives, Technical Support Experts & Quality Analysts in 2020. (See portfolio section of my profile) Proven Immense experience in methodological processes including but not limited to process mapping, business development, risk management, recurring business reviews & project timeline management. Here are some of the software I am adept with.
 ✅ClickUP ✅Monday.com ✅Salesforce ✅Zendesk ✅Microsoft Visio
 I am also an expert in creating visual presentations to show performance results and find ways to improve. Excel has been my main tool in consolidating and interpreting data while transposing it into a presentation for either a weekly or monthly business/performance reviews. 🏁WHY STOP SEARCHING AND SELECT ME OVER OTHER FREELANCERS? 🎖️ I Go Above and Beyond Call of Duty: This is the central aspect of my freelancing career. I focus on the needs of my clients making sure that I deliver all my tasks with the highest quality, thus earning clients’ trust. 📶 Effective Communication: Ensure that all lines of communication are open and respond according to the urgency and importance of my client's request. 🥅 Strategic Approach to Hit the Goal: Understand the client's problems so getting into the goal would become easier and cost-effective. 📈 Growth: I am very glad to see the successes of my clients with my help. And seeing them grow their business to help more freelancers.

🇵🇭Davao City, Philippines$25/hr100% JSSSince May 2019

Earnings and projects

MRR
$3.4k

Last 6 months ÷ 6

World#10,615 / 412k
🇵🇭Country#604 / 56.3k
Revenue, last 30 days
$3.2k

Last 6 months: $20k

World#11,696 / 412k
🇵🇭Country#793 / 56.3k
Total earnings
$227k

Billed in all: $240k

World#12,519 / 412k
🇵🇭Country#894 / 56.3k
Per project
$113k

$20k in the last 6 months

World#135 / 412k
🇵🇭Country#2 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
2

Across 7 contracts

0% fixed100% hourly
World#328,886 / 412k
🇵🇭Country#36,738 / 56.3k

Earnings, last 30 days

$240k+$3.2k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$236k$238k$240k$242kOct 8Oct 23Nov 7

Skill rankings: Top 1% in Administrative Support

Ranked by MRR among everyone on Upwork with the skill.

  1. #15Project Risk Management414 freelancers · 🇵🇭 #1Top 4%
  2. #45Project Management Professional892 freelancers · 🇵🇭 #4Top 5%
  3. #56Technical Project Management1,684 freelancers · 🇵🇭 #4Top 3%
  4. #71Business Management2,777 freelancers · 🇵🇭 #7Top 3%
  5. #138Management Skills6,116 freelancers · 🇵🇭 #20Top 2%
  6. #172Online Chat Support11,527 freelancers · 🇵🇭 #71Top 1%
  7. #198Technical Support11,267 freelancers · 🇵🇭 #66Top 2%
  8. #210Email Support14,954 freelancers · 🇵🇭 #107Top 1%