Jerry Marie R.
Customer Support Pro I Tech Support I Property Maintenance Coordinator
Are you prepared to optimize your brand's growth potential? 🏆 With over 8 years of experience Customer Service 📜 HIPAA certified 🎖 The Customer Service Specialist you've been searching for. I can help you with: 📩Email & Live Chat Support I specialize in creating well-crafted and timely email and live chat responses that ensure customer satisfaction. My goal is to make your customers feel welcomed, encouraged, and delighted with their experience. 📲Social Media Engagement & Moderation I excel at carefully moderating social media comments and messages to enhance your reputation and add a human touch to your brand. 🌟Feedback & Reviews Management I specialize in soliciting and addressing feedback and reviews to foster stronger customer loyalty. I handle criticism gracefully and highlight the significance of customer opinions, showcasing their value to your business ☎️Real Estate Property Management and Dispatch System I have substantial experience in dispatching maintenance calls and managing interactions with potential clients, vendors, and residents regarding property inquiries, complaints, and reports. 🥇Choose me as your essential customer service specialist, ready to provide unparalleled support and elevate your customer experience to new heights.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $7k
Billed in all: $34,449$34k
$7k in the last 6 months
Across 2 contracts
Earnings, last 30 days
Skill rankings: Top 9% in Social Media Management
Ranked by MRR among everyone on Upwork with the skill.
- #35Maintenance Management213 freelancers · 🇵🇭 #16Top 16%🇵🇭#16 of 89
- #243Communication Skills2,224 freelancers · 🇵🇭 #98Top 11%🇵🇭#98 of 797
- #328Property Management2,036 freelancers · 🇵🇭 #148Top 16%🇵🇭#148 of 856
- #733Intuit QuickBooks5,208 freelancers · 🇵🇭 #213Top 14%🇵🇭#213 of 1,371
- #1,894Online Chat Support11,527 freelancers · 🇵🇭 #1,161Top 16%🇵🇭#1,161 of 6,896
- #1,898Social Media Management20,041 freelancers · 🇵🇭 #809Top 9%🇵🇭#809 of 7,196
- #5,417Customer Service37,167 freelancers · 🇵🇭 #2,836Top 15%🇵🇭#2,836 of 18,590