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Jerry Marie R.

Jerry Marie R.

Customer Support Pro I Tech Support I Property Maintenance Coordinator

Are you prepared to optimize your brand's growth potential? 🏆 With over 8 years of experience Customer Service 📜 HIPAA certified 🎖 The Customer Service Specialist you've been searching for. I can help you with: 📩Email & Live Chat Support I specialize in creating well-crafted and timely email and live chat responses that ensure customer satisfaction. My goal is to make your customers feel welcomed, encouraged, and delighted with their experience. 📲Social Media Engagement & Moderation I excel at carefully moderating social media comments and messages to enhance your reputation and add a human touch to your brand. 🌟Feedback & Reviews Management I specialize in soliciting and addressing feedback and reviews to foster stronger customer loyalty. I handle criticism gracefully and highlight the significance of customer opinions, showcasing their value to your business ☎️Real Estate Property Management and Dispatch System I have substantial experience in dispatching maintenance calls and managing interactions with potential clients, vendors, and residents regarding property inquiries, complaints, and reports. 🥇Choose me as your essential customer service specialist, ready to provide unparalleled support and elevate your customer experience to new heights.

🇵🇭Bogo, Philippines$10/hr100% JSSSince May 2019

Earnings and projects

MRR
$1.2k

Last 6 months ÷ 6

World#41,867 / 412k
🇵🇭Country#7,281 / 56.3k
Revenue, last 30 days
$1k

Last 6 months: $7k

World#41,886 / 412k
🇵🇭Country#8,375 / 56.3k
Total earnings
$33k

Billed in all: $34k

World#104,103 / 412k
🇵🇭Country#17,017 / 56.3k
Per project
$33k

$7k in the last 6 months

World#2,408 / 412k
🇵🇭Country#314 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
1

Across 2 contracts

0% fixed100% hourly
World#360,671 / 412k
🇵🇭Country#43,767 / 56.3k

Earnings, last 30 days

$34.4k+$1k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$33k$34k$35kOct 8Oct 23Nov 7

Skill rankings: Top 9% in Social Media Management

Ranked by MRR among everyone on Upwork with the skill.

  1. #35Maintenance Management213 freelancers · 🇵🇭 #16Top 16%
  2. #243Communication Skills2,224 freelancers · 🇵🇭 #98Top 11%
  3. #328Property Management2,036 freelancers · 🇵🇭 #148Top 16%
  4. #733Intuit QuickBooks5,208 freelancers · 🇵🇭 #213Top 14%
  5. #1,894Online Chat Support11,527 freelancers · 🇵🇭 #1,161Top 16%
  6. #1,898Social Media Management20,041 freelancers · 🇵🇭 #809Top 9%
  7. #5,417Customer Service37,167 freelancers · 🇵🇭 #2,836Top 15%