Ramonel A.

I’m Ramonel Alcantara — an experienced Business Development Representative (BDR / BDC) and Virtual Assistant with over 5 years of proven success supporting automotive dealerships and remote teams with lead generation, sales support, and administrative efficiency. As a BDR/BDC, I specialize in: * Outbound and inbound calling * Lead generation, prospect research, and qualification * Appointment scheduling and CRM management * Sales pipeline coordination and follow-up communication I’m proficient in using a wide range of communication systems and CRM platforms that support sales operations and customer engagement in the automotive industry. These include: 📞 Dialers & Communication Tools: * Zoiper * GoTo (formerly GoToMeeting) * Volie * Five9 * Nextiva * RingCentral 🚗 Automotive CRM & Dealership Platforms: * Addvantage * Promax * VinSolutions * E-Leads * Dealer-FX * X-Time * Reynolds and Reynolds (R\&R) * DealerSocket * DealerCenter * Omnistream 💼 Sales & Marketing Automation: * SweetRelish * GoHighLevel As a Virtual Assistant, I bring: * Accurate data entry and document processing * Email handling, calendar management, and live chat support * Cloud-based file management * Email marketing and customer service * Copywriting, basic SEO, Shopify support, and social media tasks Technical Skills & Tools: Email Platforms: Gmail, Yahoo Mail Video Conferencing & Communication: Zoom, Microsoft Teams, Cisco WebEx, Skype, Google Meet, GoTo Meetings, RingCentral Collaboration & Messaging Tools: Slack, Trello, WhatsApp, Viber, Messenger CRM & Marketing Tools (Basic User): HubSpot, Canva, Kapwing Editor Data & Research: Data Entry, Online Research Email & Calendar Management: Email Management, Travel & Meeting Coordination Office Productivity: Microsoft Office Suite: Word, Excel, PowerPoint, OneDrive, Access Google Workspace: Google Docs, Google Sheets, Google Drive, Google Slides, Google Teams I’m known for my attention to detail, strong communication skills, and ability to adapt to any remote work environment. I take pride in delivering fast, accurate, and dependable support—whether it’s assisting a sales team, streamlining admin workflows, or managing client communications. Let’s connect and discuss how I can help grow your business remotely with precision, professionalism, and care.