Francis Tadeo T.
Customer Service VA
I have 3 years of customer service experience in the BPO industry then I started working from home as a customer service and sales representative in 2019 with complete set-up and backup. I am highly motivated, learn quickly, and task-orientated. I like to build a routine or a process and work around it, and through my years of experience, I have developed excellent customer service skills equipped with strong verbal and written communication skills. ✅ Customer Support ✅ Admin Support ✅ Data Entry ✅ Data Management ✅ CRM Management ✅ Google Workspace ✅ MS-Office Application TOOLBOX KNOWLEDGE AND EXPERTISE: Zendesk | Monday.com | Xero | Canva | Live Chat Web Applications In addition to this, I am committed to delivering excellent customer service. I understand the importance of building trust and rapport with customers and, I am always willing to go the extra mile to ensure their satisfaction. I am comfortable working independently as part of a team and thrive in fast-paced environments. As a highly motivated individual, I thrive in high-pressure environments and committed to putting in the hard work necessary to help your organization succeed. You can be confident that I am completely dedicated to bringing my best effort. I believe in my ability to contribute to the ongoing success of the team. You can rely on me for unwavering commitment and constant drive toward achieving collective goals. Being punctual and sincere is the key and I can finish the work given to me on time and try to fulfill all the company's needs from me.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $2.5k
Billed in all: $38,417$38k
$2.5k in the last 6 months
Across 4 contracts
Earnings, last 30 days
Skill rankings: Top 24% in Computer Skills
Ranked by MRR among everyone on Upwork with the skill.
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- #455Customer Engagement1,530 freelancers · 🇵🇭 #234Top 30%🇵🇭#234 of 653
- #614Computer Skills2,550 freelancers · 🇵🇭 #374Top 24%🇵🇭#374 of 1,301
- #861Customer Retention2,511 freelancers · 🇵🇭 #350Top 34%🇵🇭#350 of 941
- #901Customer Experience2,788 freelancers · 🇵🇭 #394Top 32%🇵🇭#394 of 1,061
- #1,329Customer Satisfaction3,986 freelancers · 🇵🇭 #671Top 33%🇵🇭#671 of 1,816
- #2,540Sales9,827 freelancers · 🇵🇭 #1,071Top 26%🇵🇭#1,071 of 3,672
- #4,713Email Support14,954 freelancers · 🇵🇭 #2,925Top 32%🇵🇭#2,925 of 8,734