Ralph Kirby C.
eCommerce CS Specialist(Gorgias/Shopify)|Onboarding & Claim Specialist
I am excited to introduce myself as someone with 4 years of dedicated e-commerce customer service experience, specializing in Gorgias and Shopify platforms. Additionally, I have spent 2 years as an onboarding specialist, ensuring smooth transitions for new team members while managing backend processes for both old and new employees. Beyond my professional achievements, I am deeply passionate about fostering positive experiences for both customers and colleagues alike. I believe in the power of personalized interactions and efficient processes to drive meaningful outcomes. If you're looking for someone to work for you long-term that has the drive to do well in helping your business grow, do not hesitate to click the Hire Me button.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $9k
Billed in all: $94,216$94k
$9k in the last 6 months
Earnings, last 30 days
Skill rankings: Top 7% in Data Entry
Ranked by MRR among everyone on Upwork with the skill.
- #28Product Support215 freelancers · 🇵🇭 #17Top 13%🇵🇭#17 of 82
- #187Ticketing System1,296 freelancers · 🇵🇭 #80Top 14%🇵🇭#80 of 540
- #197Troubleshooting1,460 freelancers · 🇵🇭 #60Top 13%🇵🇭#60 of 483
- #232Gorgias1,588 freelancers · 🇵🇭 #134Top 15%🇵🇭#134 of 895
- #408Shopify Plus3,236 freelancers · 🇵🇭 #15Top 13%🇵🇭#15 of 109
- #542Management Skills6,116 freelancers · 🇵🇭 #181Top 9%🇵🇭#181 of 1,901
- #823Zendesk5,908 freelancers · 🇵🇭 #433Top 14%🇵🇭#433 of 2,921
- #1,242Technical Support11,267 freelancers · 🇵🇭 #630Top 11%🇵🇭#630 of 6,366