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Ralph Kirby C.
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Ralph Kirby C.

eCommerce CS Specialist(Gorgias/Shopify)|Onboarding & Claim Specialist

I am excited to introduce myself as someone with 4 years of dedicated e-commerce customer service experience, specializing in Gorgias and Shopify platforms. Additionally, I have spent 2 years as an onboarding specialist, ensuring smooth transitions for new team members while managing backend processes for both old and new employees. Beyond my professional achievements, I am deeply passionate about fostering positive experiences for both customers and colleagues alike. I believe in the power of personalized interactions and efficient processes to drive meaningful outcomes. If you're looking for someone to work for you long-term that has the drive to do well in helping your business grow, do not hesitate to click the Hire Me button.

🇵🇭Valenzuela City, Philippines$12/hr100% JSS5.00 (4)Since May 2019

Earnings and projects

MRR
$1.5k

Last 6 months ÷ 6

World#32,099 / 412k
🇵🇭Country#4,724 / 56.3k
Revenue, last 30 days
$0

Last 6 months: $9k

Total earnings
$91k

Billed in all: $94k

World#43,355 / 412k
🇵🇭Country#5,863 / 56.3k
Per project
$15k

$9k in the last 6 months

World#9,055 / 412k
🇵🇭Country#1,949 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,096 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
6
0% fixed100% hourly
World#250,293 / 412k
🇵🇭Country#23,310 / 56.3k

Earnings, last 30 days

$94.2kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$93k$94k$95k$96kOct 9Oct 24Nov 8

Skill rankings: Top 7% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

  1. #28Product Support215 freelancers · 🇵🇭 #17Top 13%
  2. #187Ticketing System1,296 freelancers · 🇵🇭 #80Top 14%
  3. #197Troubleshooting1,460 freelancers · 🇵🇭 #60Top 13%
  4. #232Gorgias1,588 freelancers · 🇵🇭 #134Top 15%
  5. #408Shopify Plus3,236 freelancers · 🇵🇭 #15Top 13%
  6. #542Management Skills6,116 freelancers · 🇵🇭 #181Top 9%
  7. #823Zendesk5,908 freelancers · 🇵🇭 #433Top 14%
  8. #1,242Technical Support11,267 freelancers · 🇵🇭 #630Top 11%