Ellen M.
Customer Service/ Social Media Specialist
I have been in the Customer Service industry for 15 years. I have excellent communication skills due to the extensive training i have undergone for several companies. I have also excelled in sales since I did sales for 4 different companies. I have also worked as a technical support representative for 4 very well known cable and internet provider in the US and Australia. I have handled all the social media platforms such as Facebook, Instagram, Twitter and Amazon reviews for a very well known online shop which sells household, entertainment, fitness and garden and lawn items. I have extensive experience in using Zendesk, Freshdesk, Shopify, WooCommerce, Magento, ShipStation, Amazon Seller Central, Walmart Seller Center, Etsy and CRM software.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $8k
Billed in all: $64,820$65k
$8k in the last 6 months
Across 2 contracts
Across 18 contracts
Earnings, last 30 days
Skill rankings: Top 5% in Story Editing
Ranked by MRR among everyone on Upwork with the skill.
- #29Story Editing578 freelancers · 🇵🇭 #4Top 5%🇵🇭#4 of 16
- #81Customer Acquisition639 freelancers · 🇵🇭 #16Top 13%🇵🇭#16 of 131
- #116Social Media Website1,690 freelancers · 🇵🇭 #35Top 7%🇵🇭#35 of 421
- #176Time Management1,763 freelancers · 🇵🇭 #56Top 10%🇵🇭#56 of 687
- #1,631Email Communication14,123 freelancers · 🇵🇭 #903Top 12%🇵🇭#903 of 6,862
- #1,948Email Support14,954 freelancers · 🇵🇭 #1,182Top 13%🇵🇭#1,182 of 8,734
- #2,530Customer Support20,101 freelancers · 🇵🇭 #1,246Top 13%🇵🇭#1,246 of 9,123
- #4,382Data Entry53,630 freelancers · 🇵🇭 #2,140Top 8%🇵🇭#2,140 of 21,670