Daisy D.

I have 10 years of customer service and technical support experience. I handled several accounts throughout the years. I was also a Virtual Assistant of a direct client for THT Company in United States. My tasks includes data entry, calling applicants for a specific job that my client is looking for, and assists him in all his works. I spent most of my call center career as a technical support. I handled accounts like Cisco-Linksys, Time Warner Cable Business Class, Frontier Telecommunication and TIVO devices. My support is only for a home network set-up, making sure that their internet is working and all devices are connected without a problem. I also have an experience as ESL Teacher for Chinese students in 51Talk company. I teach them with their English language skills. Among my essential qualities are being confident, hard-working and a reliable person. I always make sure to provide excellent service to my clients and satisfy them as much as possible.