Patrick Louie G.

I have more than two years of experience in the BPO Industry over 6 years in Dental and Orthodontics as a Virtual Assistant. I also have a background in Marketing Management. Also handled billing concerns of customers with the previous employers. Have customer service experience as well with previous clients. I make sure that goals are met accordingly. Proficient with Microsoft Office. I have strong communication skills, excellent leadership skills and being knowledgeable in all aspects of the accounts that I am handling. I have qualities that make me a good match for various positions. Qualities that will help to ensure me a successful career in this industry also include the ability to learn and perform my duties quickly and accurately along with the ability to provide excellent customer service. I am productive when working individually and also working with a team. I am self-motivated and have the skills and training needed to get the job done right the first time. Services I can offer: Marketing Management Technical Support Customer Support Email Support Chat Support Phone Support DMC (Dental Monitoring Coordinator) Scheduling Coordinator Insurance Coordinator Billing Coordinator Knowledgeable of the following: - Microsoft Office - Word - Excel - Powerpoint - GoogleDocs - Google Spreadsheet - Dropbox - Trello - Meistertask - Cisco - Microsoft Edge - Loom Videos - Skype, Zoom, Google Teams - Gaidge Dashbaord - Dental Monitoring - Ortho2 Edge - Open Dental - Nextiva