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Lovely Ann D.

Lovely Ann D.

Expert in the fields of Technical/Customer Service & Escalations

I provide highly experience skills in vast and diverse fields of technical support, customer service, escalation handling, sales and retention specialist. I have been in the the BPO industry for about 9 years now. Below are my job experiences: Fax/Email Processing Assistant • Debt Relief Company Tier 2 Escalations and Subject Matter Expert • Vodafone New Zealand Account: Inbound/Outbound calls and email support Sales and Retention Specialist • AT&T Account Technical and Customer Service • T-Mobile Account Marketing Researcher • Survey Sampling International Thank you for viewing my profile.

🇵🇭Davao City, Philippines$7/hr90% JSSSince Jun 2019
GlobeUpwork

Earnings and projects

MRR
$1.9k

Last 6 months ÷ 6

World#23,966 / 412k
🇵🇭Country#2,836 / 56.3k
Revenue, last 30 days
$1.9k

Last 6 months: $11k

World#22,093 / 412k
🇵🇭Country#2,756 / 56.3k
Total earnings
$15k

Billed in all: $17k

World#160,893 / 412k
🇵🇭Country#26,475 / 56.3k
Per project
$7.7k

$5.7k in the last 6 months

World#21,734 / 412k
🇵🇭Country#5,205 / 56.3k
Projects, last 6 months
2
0% fixed100% hourly
World#88,918 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
2
0% fixed100% hourly
World#328,886 / 412k
🇵🇭Country#36,738 / 56.3k

Earnings, last 30 days

$16.6k+$1.9k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$14k$15k$16k$17kOct 8Oct 23Nov 7

Skill rankings: Top 4% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

  1. #312Outbound Sales4,644 freelancers · 🇵🇭 #116Top 7%
  2. #788Online Chat Support11,527 freelancers · 🇵🇭 #439Top 7%
  3. #795Technical Support11,267 freelancers · 🇵🇭 #360Top 7%
  4. #846Email Communication14,123 freelancers · 🇵🇭 #429Top 6%
  5. #2,181Data Entry53,630 freelancers · 🇵🇭 #930Top 4%
  6. #2,264Customer Service37,167 freelancers · 🇵🇭 #989Top 6%