Ma. Andrea Lorraine M.

I have a total of 17 years working experience in Virtual Assistance, Human Resource, Customer Service and Technical Support on both office and home based setting. I started my recruitment career 10 years ago in one of the biggest BPO company in the Philippines, handling end to end recruitment for Customer Service Representatives and Technical Support Representatives including corporate positions like Trainers, Learning and Development Managers, etc. Prior to working in recruitment, I was a Customer/Technical Support Representative for a year. I have also been in two of the most respected banks in the Philippines for 3 solid years. My last work experience was with a Real Estate company in Australia as a Virtual Assistant for 1 year and 5 months. I handled mostly administrative tasks such as Research Specific sites and perform property searches. Collects and input data accurately on excel file, Email management, email marketing, and data entry. I am resilient, hardworking and have good people skills. I can work independently and can help your business. I am eager to learn and work hard to improve my knowledge and skills. Recruitment Skills: • End-to-end recruitment • Interviewing • Creating Job Description • Sourcing • LinkedIn Recruitment • Creating job post content • Calendar Management • Creating Database/Managing applicant tracking systems Additional Tools/CRM I know how to use: • Canva • Office 365 • Google Docs, Forms and Sheets • MS Office (Excel, Word, PowerPoint) • Constant Contact • Dropbox • Firefish • Salesforce