Charis Anne R.

I've been a customer service team-lead and manager for almost 8 years for an E-commerce site to a toll-free company based in the US and UK. My main responsibilities are to assist client concerns such as returns, possible fraud investigation, and reinstatement of seller points through live chat, emails, and phone calls. Highly organized and efficient in fast-paced multitasking environments; able to prioritize effectively to accomplish objectives. I always aim to consistently provide excellent quality of work for outstanding results and client satisfaction. Special Skills: Fluent in English Almost Native Work Independently High-Level Customer Service Support Inbound Support Expert Outbound Support Expert Cold Calling Email Support Expert Chat Support Expert Fast learner Can work underpressure Account Handled: Ecommerce Site Real State Medical and Solar Account Sprint Mobile AT&T Uverse & Direct Tv B2B accounts If you are interested, remember I am just 1 click away. Will be waiting to hear from you! Thanks, Charis R. Customer Support Expert / Telemarketer Professional