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Marjorie Ann L.
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Marjorie Ann L.

Top Rated Plus Product Specialist | Customer Service Expert

Welcome to my portfolio! I'm Marj, a passionate customer support/tech support/product specialist/quality and training specialist with over 10 years of experience in customer service. My journey in this field has been driven by a relentless pursuit of excellence and a commitment to delivering tangible results for my clients. What Sets Me Apart and What I can bring to the table I specialize in customer service, project management, process documentation, technical and bugs support, quality and training - combining technical proficiency with creative problem-solving to tackle challenges head-on. Whether it's a simple task or a challenging one, I thrive on turning ideas into reality and exceeding expectations. My Approach Client satisfaction is at the heart of everything I do. I believe in fostering transparent communication, actively listening to my clients' needs, and tailoring solutions that align perfectly with their goals. By establishing a collaborative partnership, I ensure that every project is executed seamlessly from concept to completion. Why Choose Me Proven Track Record: Throughout my career, I've had the privilege of working with clients from diverse industries, consistently delivering high-quality results that drive success. Attention to Detail: I believe in sweating the small stuff. From the initial project scope to the final deliverables, I pay meticulous attention to every detail to ensure nothing falls through the cracks. Adaptability: In today's rapidly evolving landscape, adaptability is key. I embrace new challenges with enthusiasm, constantly refining my skills and staying ahead of industry trends to offer innovative solutions. Let's Collaborate! I'm here to help bring your vision to life. Let's connect and discuss how we can work together to achieve your objectives. Your success is my priority, and I'm committed to going above and beyond to make it happen. Thank you for considering me for your next project. I look forward to the opportunity to collaborate and create something extraordinary together!

🇵🇭Taguig City, Philippines$12/hr100% JSS4.95 (6)Since Jun 2019

Earnings and projects

MRR
$1.6k

Last 6 months ÷ 6

World#29,182 / 412k
🇵🇭Country#4,047 / 56.3k
Revenue, last 30 days
$1.7k

Last 6 months: $9.8k

Total earnings
$174k

Billed in all: $180k

World#18,897 / 412k
🇵🇭Country#1,736 / 56.3k
Per project
$35k

$9.8k in the last 6 months

World#2,093 / 412k
🇵🇭Country#265 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
5

Across 10 contracts

10% fixed90% hourly
World#266,042 / 412k
🇵🇭Country#25,565 / 56.3k

Earnings, last 30 days

$180k+$1.7k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$178k$179k$180k$181kOct 8Oct 23Nov 7

Skill rankings: Top 6% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

  1. #8Business Cases120 freelancers · 🇵🇭 #1Top 7%
  2. #22Root Cause Analysis174 freelancers · 🇵🇭 #8Top 13%
  3. #39Customer Feedback Documentation365 freelancers · 🇵🇭 #21Top 11%
  4. #109Process Documentation883 freelancers · 🇵🇭 #25Top 12%
  5. #154Ecommerce Support1,624 freelancers · 🇵🇭 #92Top 9%
  6. #166Training & Development1,511 freelancers · 🇵🇭 #40Top 11%
  7. #347Process Improvement2,840 freelancers · 🇵🇭 #59Top 12%
  8. #429Quality Assurance4,092 freelancers · 🇵🇭 #125Top 10%