Sami Ur R.
CRM & AI Automation Specialist | AI Agents | GHL | HubSpot | Zoho
I build AI automations, voice AI agents, and CRM systems that help businesses handle leads, customer communication, and daily operations with less manual work. With around 10 years of experience across GTM systems, Revenue Operations, and automation, I’ve worked with 100+ client engagements, building and improving workflows that connect business tools and solve real operational problems. CRM & EMAIL AUTOMATION I also work directly with CRM systems to automate lead management, customer communication, and sales processes. - GoHighLevel (GHL), HubSpot, Zoho CRM, Salesforce, and Pipedrive - CRM integrations, pipeline automation, lead routing, and lifecycle workflows - Email marketing automation, SMS follow-ups, and customer re-engagement - Calendars, forms, onboarding, and automated notifications VOICE AI AGENTS & AI CALL AUTOMATION I build voice AI workflows for inbound calls, lead qualification, appointment booking, customer inquiries, and call routing. - Vapi, n8n, GoHighLevel Voice AI, and API integrations - AI receptionists and automated call handling - Lead qualification, appointment scheduling, and follow-up workflows - CRM-connected voice agents that pass caller information to the right system - Call routing, escalation, and human handoff workflows AI AUTOMATION & WORKFLOW ENGINEERING I connect tools and automate processes that would otherwise require repetitive manual work. - n8n, Make, Zapier, and Python automation - OpenAI, Claude, Gemini, and AI-powered workflows - API integrations, webhooks, data synchronization, and custom logic - Document processing, lead qualification, proposal generation, and invoice workflows - Error handling, duplicate prevention, testing, and workflow troubleshooting EXISTING SYSTEMS & INTEGRATIONS I can work with existing setups as well as build new workflows. That includes reviewing how a system currently works, troubleshooting broken integrations, improving automation logic, testing data flows, and documenting the setup for ongoing maintenance. INDUSTRIES I WORK WITH 1- Real Estate & Property Management: AI receptionists, lead qualification, property inquiry handling, appointment scheduling, and CRM follow-ups. 2- Home Services & Contractors: Roofing, HVAC, plumbing, and other service businesses needing missed-call recovery, estimate follow-ups, appointment booking, and lead reactivation. 3- Healthcare & Clinics: AI call handling, appointment scheduling, patient inquiry routing, and CRM automation. 4- SaaS & Technology: CRM integrations, user onboarding, lifecycle automation, trial follow-ups, and customer data synchronization. 5- Agencies & Multi-Location Businesses: Lead routing, sales and marketing automation, reporting, and standardized workflows across teams and locations. If you need a voice AI agent, an AI-powered workflow, CRM automation, or an integration between multiple platforms, I can help with both the technical implementation and the business process behind it.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $23k
Billed in all: $119,435$119k
$1.2k in the last 6 months
Across 21 contracts
Across 208 contracts
Earnings, last 30 days
Skill rankings: Top 2% in Email Automation
Ranked by MRR among everyone on Upwork with the skill.
- #8Vapi140 freelancers · 🇵🇰 #5Top 6%🇵🇰#5 of 58
- #8Retell AI116 freelancers · 🇵🇰 #5Top 7%🇵🇰#5 of 58
- #29AI Voice Agent Development429 freelancers · 🇵🇰 #20Top 7%🇵🇰#20 of 192
- #38Go-to-Market Strategy820 freelancers · 🇵🇰 #5Top 5%🇵🇰#5 of 76
- #69Zoho CRM2,793 freelancers · 🇵🇰 #10Top 2%🇵🇰#10 of 539
- #78AI Bot1,765 freelancers · 🇵🇰 #14Top 4%🇵🇰#14 of 494
- #85Email Automation4,268 freelancers · 🇵🇰 #19Top 2%🇵🇰#19 of 936
- #118HighLevel5,168 freelancers · 🇵🇰 #34Top 2%🇵🇰#34 of 1,468