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Toni L.
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Toni L.

Operations Manager | Project Manager | Executive Support

I help business owners and growing teams improve operational efficiency, streamline workflows, and keep projects moving forward through better systems, documentation, and accountability. MBA in Project Management | CAPM Certified Whether you need operational support, project coordination, process documentation, or team accountability, I bring structure, organization, and follow-through so important work doesn't fall through the cracks. Areas I can help with: • Operations Management • Project Management & Coordination • SOP Creation & Documentation • ClickUp Setup & Optimization • Executive Support • Process Improvement • Team Accountability Systems • Client Onboarding Workflows • Research & Reporting Over the years, I've supported executives, consultants, entrepreneurs, law firms, and growing businesses by creating efficient workflows, documenting processes, improving visibility, and helping teams stay aligned on priorities and deadlines. My approach is practical and implementation-focused. I don't just identify problems. I help create systems that make work easier to manage and maintain.

🇺🇸Newport News, United States$40/hr100% JSS4.99 (13)Since Jun 2019

Earnings and projects

MRR
$1.3k

Last 6 months ÷ 6

World#36,907 / 412k
🇺🇸Country#6,759 / 62.1k
Revenue, last 30 days
$57

Last 6 months: $7.9k

World#97,471 / 412k
🇺🇸Country#11,933 / 62.1k
Total earnings
$24k

Billed in all: $25k

World#125,309 / 412k
🇺🇸Country#21,192 / 62.1k
Per project
$1.7k

$992 in the last 6 months

World#85,085 / 412k
🇺🇸Country#14,358 / 62.1k
Projects, last 6 months
8
13% fixed87% hourly
World#24,499 / 412k
🇺🇸Country#3,600 / 62.1k
Projects in all
14

Across 19 contracts

37% fixed63% hourly
World#168,283 / 412k
🇺🇸Country#24,151 / 62.1k

Earnings, last 30 days

$25.4k+$57 earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$25,350$25,400$25,450Oct 8Oct 23Nov 7

Skill rankings: Top 9% in Email Management

Ranked by MRR among everyone on Upwork with the skill.

  1. #37Meeting Scheduling378 freelancers · 🇺🇸 #10Top 10%
  2. #98Business Process Management645 freelancers · 🇺🇸 #30Top 15%
  3. #129Process Documentation883 freelancers · 🇺🇸 #40Top 15%
  4. #229Business Consulting1,810 freelancers · 🇺🇸 #110Top 13%
  5. #298ClickUp2,407 freelancers · 🇺🇸 #50Top 12%
  6. #434Process Improvement2,840 freelancers · 🇺🇸 #155Top 15%
  7. #442Email Management4,968 freelancers · 🇺🇸 #43Top 9%
  8. #443Calendar Management4,894 freelancers · 🇺🇸 #65Top 9%