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Maria Aisa Grace R.
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Maria Aisa Grace R.

Customer Care Team Leader/Trainer/Quality Analyst/Specialist

I have 12 years of providing Excellent Account Management and Customer Service. Putting customer experience as a priority without compromising the Business needs. I have worked as a Supply Chain Liaison officer in Royal Dutch Shell for the lubricants business, and handled the end to end process of Big Accounts for Car Manufacturers.

🇵🇭Imus, Philippines$25/hr100% JSS5.00 (2)Since Jun 2019

Earnings and projects

MRR
$2.6k

Last 6 months ÷ 6

World#15,965 / 412k
🇵🇭Country#1,308 / 56.3k
Revenue, last 30 days
$2.4k

Last 6 months: $15k

World#16,638 / 412k
🇵🇭Country#1,626 / 56.3k
Total earnings
$190k

Billed in all: $192k

World#16,690 / 412k
🇵🇭Country#1,411 / 56.3k
Per project
$95k

$15k in the last 6 months

World#222 / 412k
🇵🇭Country#7 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,095 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
2

Across 3 contracts

0% fixed100% hourly
World#328,889 / 412k
🇵🇭Country#36,738 / 56.3k

Earnings, last 30 days

$192k+$2.4k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$188k$190k$192kOct 8Oct 23Nov 7

Skill rankings: Top 3% in Customer Service

Ranked by MRR among everyone on Upwork with the skill.

  1. #22People Management554 freelancers · 🇵🇭 #10Top 4%
  2. #856Lead Generation26,344 freelancers · 🇵🇭 #146Top 3%
  3. #1,121Customer Service37,167 freelancers · 🇵🇭 #428Top 3%