Mark Nino N.
Account Manager | Technical Support | eCommerce Customer Support
🌟Account Manager | 🌟Technical Support | 🌟Customer Service Representative | 🌟Appointment Setter |🌟 ePerformax Contact Centers and BPO. ✔ 5 amazing years of experience in this industry. ✅ Top-rated PLUS in Upwork Expertise: ✅ PROFESSIONAL SPEAKING ABILITY ✅ ACCOUNT MANAGER ✅ APPOINTMENT SETTER ✅ DATA MANAGEMENT ✅ CUSTOMER SERVICE MANAGER ✅ WEB RESEARCH ✅ vast knowledge on E-COMMERCE PLATFORMS such as - 🌟 Shopify - 🌟 Slack - 🌟 Zendesk - 🌟 E-commerce - 🌟 Freshdesk - 🌟 ReAmaze - 🌟 Gorgias - 🌟 Promax (Auto Dealership) - 🌟 GoToJive - 🌟 8x8 - 🌟 Oracle Netsuite - 🌟 WeSupply - 🌟 CRM apps etc. - 🌟 Payment gateways (Payment service providers e.g. Stripe, Shopify Payments, Etc.) - 🌟 Funnel Builder apps (Funnelish example etc) (Please refer to my portfolio section below) 🏆 WHY CHOOSE ME OVER OTHER FREELANCERS?🏆 ✅ Client Reviews: I focus on providing VALUE to all of my Clients and Earning their TRUST. The Client Reviews and Feedback on my Profile are immensely important to me and the value that I provide. ✅ Over-Delivering: This is core to my work as a Freelancer. My focus is on GIVING more than what I expect to RECEIVE. I take pride in leaving all of my Clients saying "WOW" ⚡️I have a great passion for providing 🔥Satisfactory Customer Care Services🔥 to those who need them, as I strive to be a resourceful person in any work I am involved in. Over the years, I have acquired new skills working as a Customer Service Representative. ⚡️I am ready to learn, listen and deliver my work in a professional and timely manner. I have full confidence in my abilities and skills, and I will keep all the information confidential.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $22k
Billed in all: $168,584$169k
$11k in the last 6 months
Across 11 contracts
Earnings, last 30 days
Skill rankings: #1 in 1 skill of 13
Rarest: top 0.67% in Appointment Scheduling, of 3,126. Ranked by MRR among everyone on Upwork with the skill.
- ProMax Unlimited3 freelancers · 🇵🇭 #1Top 33%🇵🇭#1 of 3
- #21Appointment Scheduling3,126 freelancers · 🇵🇭 #5Top 0.67%🇵🇭#5 of 1,416
- #23Freshdesk1,321 freelancers · 🇵🇭 #5Top 2%🇵🇭#5 of 621
- #24Order Tracking2,668 freelancers · 🇵🇭 #13Top 0.90%🇵🇭#13 of 1,731
- #34Gorgias1,588 freelancers · 🇵🇭 #14Top 2%🇵🇭#14 of 895
- #57Phone Support5,090 freelancers · 🇵🇭 #29Top 1%🇵🇭#29 of 2,569
- #64Oracle NetSuite769 freelancers · 🇵🇭 #13Top 8%🇵🇭#13 of 223
- #95Zendesk5,908 freelancers · 🇵🇭 #35Top 2%🇵🇭#35 of 2,921