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Mark Nino N.
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Mark Nino N.

Account Manager | Technical Support | eCommerce Customer Support

🌟Account Manager | 🌟Technical Support | 🌟Customer Service Representative | 🌟Appointment Setter |🌟 ePerformax Contact Centers and BPO. ✔ 5 amazing years of experience in this industry. ✅ Top-rated PLUS in Upwork Expertise: ✅ PROFESSIONAL SPEAKING ABILITY ✅ ACCOUNT MANAGER ✅ APPOINTMENT SETTER ✅ DATA MANAGEMENT ✅ CUSTOMER SERVICE MANAGER ✅ WEB RESEARCH ✅ vast knowledge on E-COMMERCE PLATFORMS such as - 🌟 Shopify - 🌟 Slack - 🌟 Zendesk - 🌟 E-commerce - 🌟 Freshdesk - 🌟 ReAmaze - 🌟 Gorgias - 🌟 Promax (Auto Dealership) - 🌟 GoToJive - 🌟 8x8 - 🌟 Oracle Netsuite - 🌟 WeSupply - 🌟 CRM apps etc. - 🌟 Payment gateways (Payment service providers e.g. Stripe, Shopify Payments, Etc.) - 🌟 Funnel Builder apps (Funnelish example etc) (Please refer to my portfolio section below) 🏆 WHY CHOOSE ME OVER OTHER FREELANCERS?🏆 ✅ Client Reviews: I focus on providing VALUE to all of my Clients and Earning their TRUST. The Client Reviews and Feedback on my Profile are immensely important to me and the value that I provide. ✅ Over-Delivering: This is core to my work as a Freelancer. My focus is on GIVING more than what I expect to RECEIVE. I take pride in leaving all of my Clients saying "WOW" ⚡️I have a great passion for providing 🔥Satisfactory Customer Care Services🔥 to those who need them, as I strive to be a resourceful person in any work I am involved in. Over the years, I have acquired new skills working as a Customer Service Representative. ⚡️I am ready to learn, listen and deliver my work in a professional and timely manner. I have full confidence in my abilities and skills, and I will keep all the information confidential.

🇵🇭Tacloban, Philippines$12/hr100% JSS5.00 (5)Since Jun 2019

Earnings and projects

MRR
$3.7k

Last 6 months ÷ 6

World#9,205 / 412k
🇵🇭Country#443 / 56.3k
Revenue, last 30 days
$3.8k

Last 6 months: $22k

World#9,047 / 412k
🇵🇭Country#450 / 56.3k
Total earnings
$160k

Billed in all: $169k

World#21,365 / 412k
🇵🇭Country#2,087 / 56.3k
Per project
$27k

$11k in the last 6 months

World#3,626 / 412k
🇵🇭Country#574 / 56.3k
Projects, last 6 months
2
0% fixed100% hourly
World#88,922 / 412k
🇵🇭Country#8,168 / 56.3k
Projects in all
6

Across 11 contracts

9% fixed91% hourly
World#250,293 / 412k
🇵🇭Country#23,310 / 56.3k

Earnings, last 30 days

$169k+$3.8k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$164k$166k$168k$170kOct 9Oct 24Nov 8

Skill rankings: #1 in 1 skill of 13

Rarest: top 0.67% in Appointment Scheduling, of 3,126. Ranked by MRR among everyone on Upwork with the skill.

  1. 1ProMax Unlimited3 freelancers · 🇵🇭 #1Top 33%
  2. #21Appointment Scheduling3,126 freelancers · 🇵🇭 #5Top 0.67%
  3. #23Freshdesk1,321 freelancers · 🇵🇭 #5Top 2%
  4. #24Order Tracking2,668 freelancers · 🇵🇭 #13Top 0.90%
  5. #34Gorgias1,588 freelancers · 🇵🇭 #14Top 2%
  6. #57Phone Support5,090 freelancers · 🇵🇭 #29Top 1%
  7. #64Oracle NetSuite769 freelancers · 🇵🇭 #13Top 8%
  8. #95Zendesk5,908 freelancers · 🇵🇭 #35Top 2%