Christeene Grace C.

I worked with hotels as a Reservations Officer for roughly three years and a Front Office Team leader for a yea and would love to be part of your team. I have knowledge and skills on how to utilize PMS (Little Hotelier, Opera (Basic), Fortle and Infor HMS) and CMS (Preno, STAAH, DirectwithHotels, Siteminder and Rategain) . Answers query via email, Viber, Whatsapp, mobile phones and landline. Able to multitask and send weekly and monthly report to a Revenue Manager and CFO. Work hand in hand with Director of sales and marketing and REVMAN to create promos both online and through the property's website. Knowledge in navigating extranets of major online travel agencies like (Agoda, Booking.com, Expedia, Traveloka and CTRIP). Providing statement of accounts to booking orders/ vouchers from both local and international land travel agencies like MG Holiday and Destination of the World. Ensures that the payment must be made on or before the option date given.