jonnel a.
Credit Repair | Dispute manager
Credit Dispute Processor | Credit Repair Backend Specialist | 7+ Years of U.S. Credit Repair Experience I am a Credit Dispute Processor and Backend Specialist with 7+ years of hands-on experience in the U.S. credit repair industry. I specialize in managing the complete backend dispute process from reviewing credit reports and identifying inaccurate or questionable information to preparing dispute documentation, submitting complaints, tracking results, and maintaining organized client files. Over the years, I have worked extensively with **Experian, Equifax, and TransUnion, handling different types of negative and inaccurate accounts while ensuring that disputes are properly documented, fact-based, and supported by the information available in the consumer’s credit report. My Areas of Expertise * Credit Report Analysis & Review * Credit Dispute Processing * Dispute Letter Preparation & Submission * Experian, Equifax & TransUnion Disputes * FTC Complaints * CFPB Complaints * BBB Complaints * Attorney General (AG/ATG) Complaints * LexisNexis, SageStream & Other Specialty Bureau/Data Furnisher Requests * Collection Account Disputes * Charge-Off Disputes * Inquiry Disputes * Public Record & Bankruptcy Disputes * Follow-Up & Dispute Tracking * Client File & Backend Management * Credit Repair CRM Management * Documentation & Quality Control What I Bring to Your Business I understand that effective credit repair requires more than simply sending dispute letters. A strong backend process requires careful credit report analysis, accurate documentation, organized workflows, consistent follow-ups, and proper tracking of every client’s progress. I am comfortable working independently, managing multiple client accounts, following established SOPs, and adapting to different credit repair systems and workflows. I can also help identify areas where backend processes can be improved to make operations more organized and efficient. My goal is simple: to keep every client file accurate, organized, properly processed, and followed through from the initial review and dispute through the results and next steps. If you are a credit repair company, credit repair business owner, or agency looking for an experienced backend specialist who understands the dispute process and can manage the work with minimal supervision , I would be happy to contribute my experience to your team.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $166
Billed in all: $5,332$5.3k
$42 in the last 6 months
Across 6 contracts
Across 24 contracts
Earnings, last 30 days
Dotted: longer than usual between two readings.
Skill rankings: Top 38% in Credit Scoring
Ranked by MRR among everyone on Upwork with the skill.
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