Kelly C.

Master Level Credited Microsoft Office Professional (365, 2016 version). Earned the following certifications in 2018: Access, Excel Core, Excel Expert, Outlook, PowerPoint, Word Core and Word Expert. Working Knowledge of Microsoft 365 Enterprise with a focus on Sharepoint, Teams and Outlook. Also uses Zoom, Adobe PDF, Claude, and Open AI. Over 19 years’ experience in office administration. Served under three CEOs/ Presidents and one managing partner. Kept accurate confidential electronic and paper records, complied data into easy-to-use info, and used precise accounting practices and procedures. Calendared 100’s events such as meetings, podcast, webinars, conferences, and other activities. Answered phones and primary contact for 10,000 + calls for clients, vendors, customers, and or employees throughout career. Worked as a "cross-functional team member." Resolved 100’s issues, kept customer loyalty and retention, and saved employers thousands of dollars. Methodical in providing an orderly and efficient working environment that brought a synergistic effect.