Lori-Ann P.
Customer Support & Client Communication Specialist
Hi, I’m a remote Customer Support and Client Communication Specialist with hands-on experience in handling customer interactions, follow-ups, and payment/lead communication in a fast-paced environment. I help businesses stay connected with their customers and leads by providing clear, professional, and consistent communication that improves response rates, customer satisfaction, and conversions. My strengths include: * Customer support and issue resolution * Lead follow-up and client communication * Payment reminders and account follow-ups * Handling objections and maintaining professional conversations * Strong written and verbal communication I am reliable, detail-oriented, and comfortable working independently in remote environments. My goal is to help businesses improve communication and never lose opportunities due to missed follow-ups.
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $10k
Billed in all: $90,286$90k
$5.2k in the last 6 months
Across 7 contracts
Earnings, last 30 days
Skill rankings: Top 7% in Time Management
Ranked by MRR among everyone on Upwork with the skill.
- #50Multitasking598 freelancers · 🇯🇲 #3Top 8%🇯🇲#3 of 10
- #116Time Management1,763 freelancers · 🇯🇲 #1Top 7%🇯🇲#1 of 14