Stemarie Gertrude M.
Customer service support
Are you looking for a versatile Virtual Assistant who can handle both creative and administrative tasks with professionalism and precision? I bring years of experience as a General Virtual Assistant with a strong background in digital marketing, lead generation, and healthcare BPO support. My goal is to help business owners and busy professionals save time, stay organized, and scale smarter. ✅ What I bring to the table: 🔹 Marketing & Branding Expertise – As a former Head of Marketing, I managed social media strategies, planned content calendars, and executed campaigns that drove engagement and visibility across multiple platforms. 🔹 Lead Generation Specialist – I help businesses build strong sales pipelines through effective lead research, outreach, CRM updates, and calendar scheduling. Whether you need cold email outreach or data entry into HubSpot or Zoho, I’ve got you covered. 🔹 Healthcare BPO Support – With a solid background in healthcare accounts, I’ve handled medical billing, insurance claims, appointment setting, and patient support—ensuring accuracy, confidentiality, and compassionate service. 🔹 E-commerce & Real Estate Support – Product listings, order tracking, MLS updates, transaction coordination, and client communication. 🛠️ Tools I use regularly: CRM: HubSpot, Zoho, Salesforce Communication: Zoom, Slack, Gmail, Outlook Social Media: Facebook, Instagram, LinkedIn, Canva Admin: Trello, Asana, Google Workspace, Microsoft Office Platforms: Shopify, Amazon Seller Central, MLS I am organized, tech-savvy, and proactive — always focused on delivering high-quality results and long-term value to your business. Let’s talk about how I can help streamline your workflow and support your business growth!
Earnings and projects
Last 6 months ÷ 6
Last 6 months: $5.8k
Billed in all: $14,434$14k
$2.9k in the last 6 months
Across 3 contracts
Earnings, last 30 days
Skill rankings: Top 14% in Communication Skills
Ranked by MRR among everyone on Upwork with the skill.
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