Christine B.

I help small businesses, coaches, and online service providers retain more clients, streamline their back-end, and reclaim time — without the stress. With over 8 years of experience in client relations, retention strategy, accounts receivable, and virtual assistance, I’ve been the right-hand support for founders juggling too much. Whether you need someone to follow up with clients, manage your Xero or Stripe accounts, track retention metrics or keep your inbox and CRM organized — I bring clarity, consistency and a warm professional touch. 💡 What I’m best at: -Following up with clients to improve retention and satisfaction -Managing accounts receivable via Xero, Stripe, GoCardless -Creating simple but effective content with Canva -Using tools like Slack, HubSpot, and Ontraport to keep workflows smooth -Supporting small teams with email + admin management 🏆 I’ve been awarded MVP a few times and regularly praised for saving 10+ hours/week for my team. But beyond efficiency, I care deeply about relationships and results. If you're looking for someone professional yet friendly, tech-savvy, and laser-focused on keeping your clients happy and your back-end sorted — I’m your person. Let’s elevate your business, one client relationship at a time.