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Ervic Marie S.
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Ervic Marie S.

Customer Care Specialist - Chat, Email and Phone support

Hi! I’m Marie, a Virtual Assistant and Customer Support Specialist with several years of experience working with U.S. clients. My main experience includes appointment setting, customer follow-ups, lead management, email and chat support, and making sure customer concerns are properly addressed and resolved. I’ve worked with e-commerce, real estate, and home service businesses. I’m detail-oriented, organized, and committed to providing professional and friendly customer service.

🇵🇭Bacolod City, Philippines$12/hr100% JSS5.00 (2)Since Jul 2019
GlobeUpwork

Earnings and projects

MRR
$2k

Last 6 months ÷ 6

World#23,080 / 412k
🇵🇭Country#2,663 / 56.3k
Revenue, last 30 days
$0

Last 6 months: $12k

Total earnings
$93k

Billed in all: $97k

World#42,492 / 412k
🇵🇭Country#5,703 / 56.3k
Per project
$31k

$12k in the last 6 months

World#2,694 / 412k
🇵🇭Country#376 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,092 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
3
0% fixed100% hourly
World#304,140 / 412k
🇵🇭Country#31,917 / 56.3k

Earnings, last 30 days

$97.3kNothing earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$96k$97k$98k$99kOct 8Oct 23Nov 7

Skill rankings: Top 4% in Data Entry

Ranked by MRR among everyone on Upwork with the skill.

  1. #13Freshworks CRM121 freelancers · 🇵🇭 #6Top 11%
  2. #87Real Estate Virtual Assistance1,691 freelancers · 🇵🇭 #33Top 5%
  3. #100Computer Skills2,550 freelancers · 🇵🇭 #40Top 4%
  4. #108Ecommerce Support1,624 freelancers · 🇵🇭 #61Top 7%
  5. #132Troubleshooting1,460 freelancers · 🇵🇭 #37Top 9%
  6. #138Appointment Scheduling3,126 freelancers · 🇵🇭 #53Top 4%
  7. #270Salesforce CRM3,059 freelancers · 🇵🇭 #61Top 9%
  8. #338Cold Calling6,565 freelancers · 🇵🇭 #137Top 5%