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Cedric Eugene H.
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Cedric Eugene H.

Account Manager | Client Retention | B2B and B2C Sales and Upselling

Hey there! I’m a Customer Success and Account Management professional with a strong background in retention, sales, and client support. I’ve worked with all types of customers—from first-timers to long-term clients—and I know how to build trust, solve problems fast, and keep people happy. My approach is simple: listen, follow through, and make sure the client always feels supported. I’m organized, easy to talk to, and always looking for ways to improve the experience and grow accounts. Whether it’s onboarding new clients, managing key accounts, or helping someone who’s ready to cancel—I’m the one you want on your team. Let’s work together and make your clients feel like VIPs. 😊

🇵🇭Antipolo, Philippines$20/hr100% JSS5.00 (1)Since Jul 2019

Earnings and projects

MRR
$2.9k

Last 6 months ÷ 6

World#13,374 / 412k
🇵🇭Country#928 / 56.3k
Revenue, last 30 days
$2.5k

Last 6 months: $17k

World#15,875 / 412k
🇵🇭Country#1,476 / 56.3k
Total earnings
$154k

Billed in all: $161k

World#22,738 / 412k
🇵🇭Country#2,282 / 56.3k
Per project
$38k

$17k in the last 6 months

World#1,700 / 412k
🇵🇭Country#196 / 56.3k
Projects, last 6 months
1
0% fixed100% hourly
World#128,095 / 412k
🇵🇭Country#14,297 / 56.3k
Projects in all
4
25% fixed75% hourly
World#283,743 / 412k
🇵🇭Country#28,379 / 56.3k

Earnings, last 30 days

$161k+$2.5k earned in the last 30 daysBilled in all, before Upwork's fee · drag across the chart to see what was earned in any stretch
$158k$160k$162kOct 8Oct 23Nov 7

Skill rankings: Top 2% in Phone Communication

Ranked by MRR among everyone on Upwork with the skill.

  1. #56Sales Strategy1,043 freelancers · 🇵🇭 #5Top 5%
  2. #96Sales & Marketing3,430 freelancers · 🇵🇭 #15Top 3%
  3. #104Customer Retention2,511 freelancers · 🇵🇭 #23Top 4%
  4. #133Executive Support5,288 freelancers · 🇵🇭 #47Top 3%
  5. #140Scheduling6,335 freelancers · 🇵🇭 #46Top 2%
  6. #140Account Management3,086 freelancers · 🇵🇭 #20Top 5%
  7. #142Phone Communication6,538 freelancers · 🇵🇭 #37Top 2%
  8. #153Salesforce CRM3,059 freelancers · 🇵🇭 #16Top 5%