Rhodora Amour D.

I have over six years of experience as a home-based call center agent and virtual assistant. In 2020, I was hired through Upwork as a call center representative and virtual assistant. I provided remote support and services to Round Table Pizza Parlor, which is located in San Diego, California. I handled inbound and outbound calls to and from customers, took their orders, addressed their concerns, listened to their needs and issues, and provided helpful solutions to their problems. I have also worked remotely for a parking payment company, Reef London Limited, through Yoummday, based in London. I provided customer support and assistance by handling inquiries through inbound calls, resolving email-generated tickets in Zendesk, and providing email support during weekends. I am a dedicated, hardworking, and results-oriented person who always strives to deliver high-quality results.